Privacy Policy

Effective Date: May, 2025
Black Star Farms (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services, including when you log in using Facebook or other third-party platforms.

1. Information We Collect

We collect the following types of personal information:

• Information you provide directly: Name, email address, shipping/billing addresses, phone number, and payment details when placing an order or signing up for a wine club.

• Login credentials: If you choose to sign in using Facebook or another third-party provider, we may receive your public profile information, including your name, email address, and profile photo.

• Order history and preferences: Including wine purchases, events attended, and club selections.

• Website activity: IP address, browser type, time spent on pages, and general usage behavior (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Fulfill orders and manage wine club subscriptions

• Personalize your customer experience

• Send transactional emails (e.g., order confirmations)

• Communicate marketing offers and promotions, if you’ve opted in

• Provide access to your account and preferences

• Comply with legal and regulatory obligations

3. Use of Facebook Login and Third-Party Services

When you use Facebook Login, we only access information that you authorize during the sign-in process (typically your name, email, and public profile). This allows us to:

• Authenticate your identity

• Simplify your login experience

• Personalize your account

We do not post to Facebook or access private data without your explicit consent.

Commerce7 powers our e-commerce platform and may collect and process data on our behalf. Their privacy practices align with current industry standards and compliance requirements.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers (e.g., Commerce7, payment processors, shipping companies)

• Regulatory bodies if required by law

• Marketing and CRM partners under strict confidentiality agreements

5. Your Choices

You can:

• Update or delete your account information at any time

• Opt out of marketing emails by clicking “unsubscribe” in any message

• Disable cookies in your browser settings

• Disconnect third-party login services through your Facebook settings

6. Data Retention

We retain your information only as long as necessary to provide our services, fulfill our legal obligations, or until you request deletion.

7. Security

We take reasonable measures to protect your data using encryption, secure servers, and industry best practices. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns, please contact us at:
Black Star Farms
10844 E Revold Rd, Suttons Bay, MI 49682
media@blackstarfarms.com
📞 (231) 944-1270

User Data Deletion Policy

If you have logged into our website using Facebook Login and wish to delete the data we have associated with your Facebook account, you may do so by following one of the methods below.

Option 1: Direct Request

You may request deletion of your data at any time by contacting us at:

media@blackstarfarms.com
Subject line: Facebook Data Deletion Request

Please include the email address associated with your Facebook account so we can identify and process your request. We will confirm the deletion within 10 business days.

Option 2: Facebook App Settings

You may also manage or remove your connection to our app directly through your Facebook account:

1. Go to your Facebook Settings
2. Navigate to Apps and Websites
3. Locate our app and select Remove
4. Follow the prompts to delete all data associated with the app

What Happens When You Request Deletion

Upon receiving a verified deletion request, we will:

1. Remove your personal information associated with your Facebook account
2. Delete any related order history or preferences (if requested)
3. Revoke your access to your Black Star Farms customer account (if Facebook was your login method)